Privacy policy
Coloria™ operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”).
Our store is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website, use our Services, make a purchase, or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, or disclosure of personal information, this Privacy Policy will apply.
Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understood how your information is handled as described below.
Personal Information We Collect or Process
“Personal information” means information that identifies you or can reasonably be linked to you. It does not include anonymous or de-identified information.
Depending on how you interact with our Services, where you live, and what is permitted or required by applicable law, we may collect or process the following categories of personal information:
- Contact information, including your name, email address, phone number, billing address, and shipping address.
- Payment and financial information, including payment method, transaction details, payment confirmation, and other payment-related information.
- Account information, including your username, password, preferences, and settings.
- Transaction information, including products you view, add to your cart, purchase, return, exchange, or cancel.
- Communications you send to us, including customer support inquiries and feedback.
- Device information, including your browser, device type, network connection, IP address, and unique identifiers.
- Usage information, including how and when you browse, navigate, and interact with our website and Services.
Sources of Personal Information
We may collect personal information from the following sources:
- Directly from you when you place an order, create an account, contact us, or otherwise provide information.
- Automatically through cookies, pixels, and similar tracking technologies when you visit or use our website.
- From Shopify and other service providers that process information on our behalf.
- From business, advertising, and marketing partners.
- From other third parties where permitted by applicable law.
How We Use Your Personal Information
We may use your personal information for the following purposes:
Providing and Improving Our Services
We use your information to:
- Process payments and complete transactions.
- Fulfill and ship orders.
- Process replacements, returns, or exchanges where applicable.
- Create and manage customer accounts.
- Remember your preferences and shopping activity.
- Provide product recommendations.
- Enable customer reviews.
- Improve our website, products, and overall customer experience.
- Send important updates relating to your order or account.
Marketing and Advertising
We may use your information to send promotional communications by email, text message, or other permitted channels.
We may also use information about your browsing activity, purchases, or cart activity to show relevant advertisements on our website or third-party platforms.
You may unsubscribe from promotional emails at any time by selecting the unsubscribe option included in our emails.
Security and Fraud Prevention
We may use your information to:
- Authenticate customer accounts.
- Protect payments and transactions.
- Detect, prevent, and investigate fraud.
- Identify illegal, unsafe, or malicious activity.
- Protect our website, customers, and business.
You are responsible for keeping your account login details confidential and should not share your password or access information with others.
Communicating With You
We use your personal information to respond to customer service inquiries, provide order updates, resolve concerns, and maintain our relationship with you.
Legal and Regulatory Purposes
We may use your information to comply with applicable laws, respond to lawful requests from authorities, participate in legal proceedings, enforce our policies, and protect our legal rights.
How We Disclose Personal Information
We may disclose personal information to third parties where necessary for legitimate business purposes, including:
- Shopify, which hosts and supports our online store.
- Payment processors.
- Shipping, fulfillment, and delivery partners.
- Customer service providers.
- Website hosting and cloud-storage providers.
- Data analytics and technology providers.
- Advertising and marketing partners.
- Professional advisers, government authorities, or law enforcement where legally required.
- Affiliates or companies within our corporate group.
- Parties involved in a merger, acquisition, restructuring, bankruptcy, or sale of business assets.
We may also disclose information when you request, direct, or consent to the disclosure, such as when information is required to ship an order or connect with a third-party service.
Relationship With Shopify
Our Services are hosted by Shopify.
Shopify collects and processes certain personal information relating to your access to and use of our store to provide and improve its services.
Information submitted through our store may be transmitted to Shopify and other service providers located outside your country of residence.
We may also use Shopify features that combine information about your interactions with our store, Shopify, and other Shopify merchants to improve services, prevent fraud, and support personalized advertising.
In these circumstances, Shopify may be independently responsible for processing certain personal information and responding to applicable privacy-rights requests.
You can learn more by reviewing the Shopify Consumer Privacy Policy and Shopify Privacy Portal.
Cookies and Similar Technologies
We and our service providers may use cookies, pixels, and similar technologies to:
- Operate and secure our website.
- Remember your preferences.
- Understand website usage.
- Measure advertising performance.
- Personalize content and advertisements.
- Improve our Services.
Depending on your location, you may be able to manage certain cookie preferences through our cookie consent banner or your browser settings.
Disabling cookies may affect the functionality of certain parts of our website.
Third-Party Websites and Links
Our Services may contain links to websites or platforms operated by third parties.
We are not responsible for the privacy, security, accuracy, or content of third-party websites. Before providing personal information to another platform, you should review its privacy policy and terms.
The inclusion of a third-party link does not necessarily mean that Coloria™ endorses that platform or its content.
Children’s Data
Our Services are not intended for use by children who are below the legal age required to provide consent in their jurisdiction.
We do not knowingly collect personal information directly from children without appropriate authorization.
If you are a parent or guardian and believe that a child has provided us with personal information, please contact us so that we can review and, where appropriate, delete the information.
We do not knowingly sell or share the personal information of individuals under 16 years of age as those terms may be defined under applicable privacy laws.
Security and Retention of Your Information
We use reasonable administrative, technical, and organizational measures to protect personal information.
However, no security system or method of transmitting information online can be guaranteed to be completely secure. You should avoid sending sensitive or confidential information through unsecured communication channels.
We retain personal information only for as long as reasonably necessary to:
- Provide our Services.
- Maintain customer accounts.
- Complete transactions.
- Comply with legal and tax obligations.
- Resolve disputes.
- Prevent fraud.
- Enforce our contracts and policies.
Retention periods may vary depending on the type of information and applicable legal requirements.
Your Privacy Rights and Choices
Depending on where you live, you may have some or all of the following rights:
Right to Access or Know
You may request information about the personal information we hold about you.
Right to Delete
You may request that we delete certain personal information, subject to applicable legal exceptions.
Right to Correct
You may request that we correct inaccurate or incomplete personal information.
Right to Data Portability
You may have the right to receive a copy of certain personal information in a portable format or request that it be transferred to another organization.
Right to Opt Out of Targeted Advertising, Sale, or Sharing
Depending on your location, you may have the right to opt out of certain uses of your information for targeted advertising or activities legally defined as the sale or sharing of personal information.
Where applicable, these preferences may be managed through our website’s privacy settings or Shopify’s privacy tools.
Where required by law, we may recognize a valid Global Privacy Control signal sent by your browser or device.
Communication Preferences
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email.
Even after unsubscribing, you may continue to receive non-promotional communications relating to your account, purchases, payments, deliveries, or customer service requests.
Rights for UK and European Economic Area Customers
If you live in the United Kingdom or European Economic Area, you may also have the following rights, subject to applicable exceptions:
Right to Object
You may object to certain processing of your personal information, including processing based on legitimate interests or direct marketing.
Right to Restrict Processing
You may request that we temporarily or permanently restrict certain processing activities.
Right to Withdraw Consent
Where processing is based on your consent, you may withdraw that consent at any time.
Withdrawing consent will not affect the lawfulness of processing carried out before the withdrawal.
To exercise your rights, please contact us using the details provided below.
We may need to verify your identity before completing your request. You may also authorize another person to submit a request on your behalf, subject to appropriate identity and authorization verification.
We will not discriminate against you for exercising your privacy rights.
Complaints
If you have concerns about how we process your personal information, please contact us using the details below.
Depending on where you live, you may also have the right to submit a complaint to your local data-protection authority.
Customers located in the European Economic Area may contact the supervisory authority responsible for data protection in their country.
International Data Transfers
Your personal information may be transferred, processed, or stored outside the country in which you live.
Where personal information is transferred outside the European Economic Area or United Kingdom, we rely on recognized legal safeguards where required, such as:
- European Commission Standard Contractual Clauses.
- UK-approved international data-transfer agreements.
- Transfers to countries recognized as providing an adequate level of data protection.
- Other legally permitted transfer mechanisms.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our Services, business practices, legal obligations, or operational requirements.
When changes are made, we will publish the revised Privacy Policy on our website and update the “Last updated” date.
Where required by law, we may also provide additional notice of significant changes.
Contact Us
For questions about this Privacy Policy, our privacy practices, or your personal information rights, please contact us:
Email: mylashique@gmail.com
Address: Deligianakidon 13, 731 34 Chania, Greece
For the purposes of applicable data-protection laws, Coloria™ is the controller of the personal information described in this Privacy Policy.